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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brooks England

September 18, 2025

5  out of  5
rating by Brooks England
"Alex was great great customer service"
We responded:
"Thank you so much for your kind words! I’m glad to hear that Alex provided you with great customer service. We’re proud to have him on our team here at Jack Dale State Farm. If you ever need anything else, don’t hesitate to reach out!"
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Sebastian Plascencia

September 10, 2025

5  out of  5
rating by Sebastian Plascencia
"My rep Alex was really quick and efficient with providing me an estimate for motorcycle insurance. Were able to find the plan for me, and was overall very easy. Thank you Alex!"
We responded:
"Thank you for sharing your experience! I’m thrilled to hear that Alex was quick and efficient in helping you find the right motorcycle insurance plan. We’re committed to making the process easy for our customers, and I’m glad we could deliver that for you. Thanks again for choosing Jack Dale State Farm!"
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QUIFX O

September 3, 2025

5  out of  5
rating by QUIFX O
"Alex"
We responded:
"Thank you for mentioning Alex! He’s a valuable part of our team, and I’m glad to hear he’s been helpful. If there’s anything specific you’d like to share or need assistance with, please let us know!"
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Fay Lorraine Sueltz, AIA

September 3, 2025

5  out of  5
rating by Fay Lorraine Sueltz, AIA
"Susie K. Barnett has been wonderful to work with over the years. She is always very attentive and responsive. She has a great calming personality."
We responded:
"Hi Fay Lorraine, Thank you so much for your kind words about Susie! We’re so glad to hear that she’s been wonderful to work with and has been attentive and responsive to your needs. Susie truly embodies the care and professionalism we strive to provide, and we’re lucky to have her on our team. We appreciate your continued trust in us over the years, and we’re always here to help with anything you need. Thank you for being a valued part of our State Farm family!"
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PTI Tech

September 2, 2025

5  out of  5
rating by PTI Tech
"Alex was at a motorcycle event and signed me up for a quote. I didn't expect the prices to be competitive but Alex did such a. great job of explaining the benefits I decided to sign up."
We responded:
"Thank you for sharing your experience! I’m glad Alex was able to connect with you at the motorcycle event and provide a competitive quote. It’s great to hear that his clear explanation of the benefits helped you make an informed decision. We’re excited to have you with us at Jack Dale State Farm!"
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Marilyn Obregon

September 1, 2025

5  out of  5
rating by Marilyn Obregon
"We have had homeowners and auto insurance with Jack Dale for many years. Recently we added other vehicles to the policy on account of the exceptional service and attention we have received from Jack and everyone in his office. Alex Haro was made our prime contact agent due to him being bi-lingual. Alex has gone above and beyond to make sure every detail (there were many) was covered, explained in detail, and implemented in an efficient, courteous, and prompt manner. If 10 stars could be given, I would give Alex the 10 stars! Clients always feel welcomed in Jack Dale's office!"
We responded:
"Thank you so much for your wonderful and detailed review! We’re truly honored to have you as a loyal client for so many years. Alex is an outstanding member of our team, and I’m thrilled to hear he’s provided exceptional service and made you feel welcomed every step of the way. Your kind words mean a lot to all of us here at Jack Dale State Farm. We look forward to continuing to serve you and your family for many more years to come!"
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Jackie Bohannon

August 28, 2025

5  out of  5
rating by Jackie Bohannon
"Susie Barrett, I appreciate her thoughtfulness about my situation Thank you again"
We responded:
"Thank you for your kind words! I’m glad to hear that Susie Barrett was thoughtful and attentive to your situation. We’re proud to have her on our team here at Jack Dale State Farm. If you ever need anything else, please don’t hesitate to reach out."
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Asap SD

August 28, 2025

5  out of  5
rating by Asap SD
"Alex took the time to explain every single line on the new policy he helped me get for my Motorcycle. He was very patient with me in regards of the different coverages state farm offers. I will most definitely recommend him to friends and family."
We responded:
"Thank you for your kind words! I’m glad Alex took the time to thoroughly explain your new motorcycle policy and patiently walked you through the different coverage options. We appreciate your recommendation and are always here to help your friends and family with their insurance needs. Thanks for choosing Jack Dale State Farm!"
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Onie Bass

August 28, 2025

5  out of  5
rating by Onie Bass
"Amazing service from Alex. He is very knowledgeable about coverage and explaining the situation with insurance at this time. Professional and detailed. Thank you The State Farm Team!"
We responded:
"Thank you for your fantastic feedback! I’m glad to hear that Alex provided you with knowledgeable, professional, and detailed service. Our team at Jack Dale State Farm is committed to helping our clients navigate their insurance needs, especially in today’s environment. We appreciate your trust and support!"
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Timothy Ermish

August 22, 2025

5  out of  5
rating by Timothy Ermish
"I have worked with Jack Dale in his office for the last 10 years. I find them to be very courteous, prompt and fair and have helped me in the past on a claim without any issues. Often timely questions will be answered by Jack’s administrative assistant Susie Barnett in a very timely manner,"
We responded:
"Thank you for your loyalty and kind words over the past 10 years! We’re grateful to have clients like you who appreciate our courteous and prompt service. I’m glad we could assist you smoothly with your claim, and Susie Barnett is indeed a valuable part of our team who takes pride in providing timely support. We look forward to continuing to serve you for many years to come."
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Terry Rickman

June 25, 2025

5  out of  5
rating by Terry Rickman
"I have been with Jack Dale’s State Farm agency for over 20 years. I have auto and homeowners insurance. Last year we bought a new car. I stopped by the office and sat down with Jack to discuss insurance for the new car. Great coverage at a great price. A couple of months ago, a rock hit my window and cracked it. I went into the office and one of his employees told me it was covered. Placed a claim and recommended a repair shop. On my way home, I got a call from the repair shop and scheduled the repair the next day. Quick and easy. This month, someone hit my car on the passenger door. They did not leave a note. I was not sure when or where this happened. I called Jack’s office. They assigned someone to take care of my claim. They recommend a repair shop. The repair shop called that same day and I came in for an estimate. State Farm approved the work. The work was completed in 5 days and looks good as new. My policy had a car rental included. Enterprise was located next door to the repair shop. Enterprise called me before I dropped off the car off and I had a great car waiting for me when I dropped my car off. Everything was so smooth and painless. I was super impressed."
We responded:
"Thank you so much for your kind words and for being a loyal customer of Jack Dale’s State Farm agency for over 20 years! We truly appreciate your trust and continued support. We’re so glad to hear that your experience with us from getting new coverage to handling claims has been smooth and stress-free. Our office works hard to make sure the process is as easy as possible, and it’s wonderful to know you felt well taken care of every step of the way. If you ever need anything in the future, please don’t hesitate to reach out. Thank you again for being such a valued part of our State Farm family!"
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Ronald Scholz

June 23, 2025

5  out of  5
rating by Ronald Scholz
"Alex, was VERY HELPFUL and HAPPY ASSISTING US in OUR AUTO INSURANCE. Like A Very Good Neighbor State Farm Was There for SERVICE and SUPPORT. 👍🏻🇺🇸😎"
We responded:
"Hi Ronald, Thank you so much for your kind words and for taking the time to leave a review! We’re thrilled to hear that Alex provided you with excellent service. At State Farm, we strive to be that “very good neighbor” you can count on, and your feedback means the world to us. If there’s anything else we can help you with in the future, please don’t hesitate to reach out. We’re here for you!"
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Lynda Laurent

June 6, 2025

5  out of  5
rating by Lynda Laurent
"Absolutely top service from Susie Barnett at State Farm. Always so helpful in whatever she does. Thank you."
We responded:
"Hi Lynda, Thank you for sharing your experience with Susie! We’re delighted to hear about the top-notch service she provides and her dedication to being helpful in every way. Susie truly goes above and beyond to make sure our customers are taken care of, and your recognition means a lot. We’re grateful to have you as part of our State Farm family and look forward to continuing to serve you. Don’t hesitate to reach out if there’s ever anything you need!"
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Henry Stanley

June 4, 2025

5  out of  5
rating by Henry Stanley
"Susie Barnett has always been very helpful and professional every time we have had needs for COIs and extra attention on the church's policy. She is an asset to us and to State Farm. She's the best and has always done a great job for us. Hank Stanley, Administrator San Miguel Community Church, Inc. DBA CenterPointe Church of Chula Vista"
We responded:
"Dear Mr. Stanley, Thank you for your thoughtful review and kind words about Susie Barnett! We’re honored to have the opportunity to support San Miguel Community Church, Inc. and are thrilled to hear that Susie has consistently provided the attentive and professional service you deserve. She truly takes pride in helping our customers, and your acknowledgment of her hard work means so much to all of us. We’re grateful for your trust and partnership over the years and will continue to be here for anything you need. Thank you for being such a valued part of our State Farm family!"
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Cece Canton

June 2, 2025

5  out of  5
rating by Cece Canton
"Alex was very professional, knowledgeable and worked with me to reduce my car premiums. I was paying for things I did not need. Ask for him!"
We responded:
"Hi Cece, Thank you for sharing your experience with Alex! We’re so glad to hear that he was able to assist you in reducing your car premiums and ensuring your policy was tailored to your needs. His professionalism and knowledge truly shine, and we love hearing that his efforts made a positive impact for you. Your recommendation means a lot to us, and we’ll be sure to pass along your kind words to Alex. If there’s anything else we can do for you, please don’t hesitate to reach out—we’re always here to help!"
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chase ramey

May 8, 2025

5  out of  5
rating by chase ramey
"Can’t say enough great things about the State Farm office here. I had an outstanding customer experience with the help of Susie, followed by Alex to get my questions answered and understood. Never sat on hold and never felt like it was taking too long. Highly recommend!"
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LISA NEWBERG

April 24, 2025

5  out of  5
rating by LISA NEWBERG
"My husband had just passed. I paid a policy i had replaced due to home policy cancellations and Susie Barnett cared for it refunding full policy premium - very kind. Follow up excellent also."
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Wyatt Kelly

April 16, 2025

5  out of  5
rating by Wyatt Kelly
"Alex was very professional, and helped me with all issues I need assistance with."
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Mayalexa Garcia

April 15, 2025

5  out of  5
rating by Mayalexa Garcia
"Gracias Jack Dale por contratar a gente bilibgue ahora es más fácil para mi y entiendo mejor .gracias también porque en estos 8 años que eh estoy con ustedes todo esta bien y me atienden muy bien .los felicito 👏👍 y muchas Gracias Alex por todo bienvenido a state farm. Muchas pero muchas gracias por tu ayuda ."
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CARLOS HARO

April 10, 2025

5  out of  5
rating by CARLOS HARO
"Thank you Alex for saving me some money. Fast and easy transition. 100% recommend."
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Ted Taylor

April 2, 2025

5  out of  5
rating by Ted Taylor
"Jack Dale's office has always given me great customer service, quick and curtious response. Thank you Alex."
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Paul Rubillo

March 24, 2025

5  out of  5
rating by Paul Rubillo
"It was great working with Alex regarding my updates to my account. Super friendly and knowledgable. He worked the numbers well and helped me save money."
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Myles Baldwin

November 28, 2023

5  out of  5
rating by Myles Baldwin
"Susie Barnett was very professional in helping me set up the best insurance policies . I had many questions and concerns which she answered very clearly and thoroughly. Her efficiency, patience, and thorough explanations were a wealth of information that I truly appreciate it."
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Richard Mariotti

November 21, 2023

5  out of  5
rating by Richard Mariotti
"Great service"
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Kim

November 3, 2023

5  out of  5
rating by Kim
"This office is awesome! I'm from another state, and they helped me insure my daughter who's stationed in San Diego (Navy). It's difficult enough worrying about our children and loved ones, and this office is very compassionate and very helpful. Thank you!!!"